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Business & Commercial

Service Agreement Template

A service agreement defines what services will be provided, on what terms, and what each party is responsible for. Clear terms prevent disputes over scope, payment and liability.

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What this service agreement covers

When you need a service agreement

The legal framework

Understanding the law behind a service agreement helps you use it well. Here is the key UK legislation that applies:

Sale of Goods Act 1979 & Supply of Goods and Services Act 1982
Imply core terms into business contracts for goods and services, such as satisfactory quality and reasonable care.
Consumer Rights Act 2015
Governs terms in contracts with consumers, including fairness and statutory rights — relevant wherever you sell to the public.
UK GDPR & Data Protection Act 2018
Apply wherever a contract involves handling personal data.

Frequently asked questions

What's the difference from a consultancy agreement?

They overlap heavily. 'Service agreement' is the broader term; consultancy agreements focus on advisory work by an individual or firm.

Should it cap liability?

Usually yes. A liability cap protects the provider while keeping the client's risk reasonable.

How Legal Lift helps

Answer a few plain-English questions and our AI generator produces a tailored service agreement, ready to edit, download as PDF or Word, and e-sign with LegalSign. Every template is kept current with UK law, and our SRA-regulated solicitor partners are available if you'd like it reviewed.

This page explains the law in general terms to help you understand your service agreement. It is information, not legal advice. For guidance on your specific circumstances, our SRA-regulated solicitor partners are here to help.

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