Terms & Conditions Template
Terms and conditions govern your relationship with customers, covering payment, delivery, liability and consumer rights. Well-drafted terms protect your business and set clear expectations.
What this terms & conditions covers
- What you're supplying and at what price
- Payment and delivery terms
- Cancellation and refunds
- Liability limits
- Consumer rights where applicable
When you need a terms & conditions
- Selling goods or services
- Launching a website or shop
- Standardising customer terms
The legal framework
Understanding the law behind a terms & conditions helps you use it well. Here is the key UK legislation that applies:
Frequently asked questions
Do I need different terms for consumers and businesses?
Often yes. Consumer law gives extra protections, so consumer-facing terms differ from business-to-business terms.
Are my terms automatically binding?
Only if properly incorporated — customers must have a reasonable chance to see and accept them before contracting.
How Legal Lift helps
Answer a few plain-English questions and our AI generator produces a tailored terms & conditions, ready to edit, download as PDF or Word, and e-sign with LegalSign. Every template is kept current with UK law, and our SRA-regulated solicitor partners are available if you'd like it reviewed.