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Employment & HR

Zero-Hours Contract Template

A zero-hours contract lets you engage staff without committing to set hours, while still setting out pay, rights and expectations clearly. With employment law tightening in 2026, getting the terms right protects both you and the worker.

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What this zero-hours contract covers

When you need a zero-hours contract

2026 update. The Employment Rights Act 2025 introduces stronger protections for zero-hours and low-hours workers, including rights around guaranteed hours and reasonable notice of shifts, being phased in through 2026 and 2027.

The legal framework

Understanding the law behind a zero-hours contract helps you use it well. Here is the key UK legislation that applies:

Employment Rights Act 1996
The foundation of UK employment law — sets out the core rights around contracts, dismissal, redundancy and the written statement of particulars.
Employment Rights Act 2025
The most significant reform in a generation. Introduced day-one rights to statutory sick pay and certain family leave, strengthened protections for low-hours workers, and created the Fair Work Agency. Being phased in through 2026–2027.
Equality Act 2010
Prohibits discrimination in the workplace across nine protected characteristics — relevant to every policy and contract.
On the horizon. Further Employment Rights Act 2025 provisions continue to commence through 2026 and 2027, including an expected reduction in the unfair dismissal qualifying period from two years to around six months.

Frequently asked questions

Do zero-hours workers get holiday pay?

Yes. Holiday entitlement accrues based on the hours actually worked, and the contract sets out how this is calculated.

Can a zero-hours contract be exclusive?

No. Exclusivity clauses in zero-hours contracts are banned — workers are free to work for others.

How Legal Lift helps

Answer a few plain-English questions and our AI generator produces a tailored zero-hours contract, ready to edit, download as PDF or Word, and e-sign with LegalSign. Every template is kept current with UK law, and our SRA-regulated solicitor partners are available if you'd like it reviewed.

This page explains the law in general terms to help you understand your zero-hours contract. It is information, not legal advice. For guidance on your specific circumstances, our SRA-regulated solicitor partners are here to help.

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